1) Our collection of information

1. a) Information collected directly from you. When you visit our Sites, we may ask you for personal information to provide a service or carry out a transaction that you have requested. You may also provide personal information to us when you contact us (e.g., with a comment, inquiry or customer support request) or register for an account to use our Sites.

   
   

   The personal information we collect from you when you use our Sites may include:

   
   
   • Identity data, such as your name, title, company/organization name, e-mail address, telephone and fax numbers and physical address (including street, city, state, postal code, and/or country);
     
     
   • Registration data, such as information provided by you when you register for an account to use our Sites, including user names and passwords;
     
     
   • Recruitment data, including information submitted in connection with a job application or inquiry (as described below);
     
     
   • Financial information, including credit card or other financial account information for the purpose of enabling us to facilitate your purchase of Company products and services that may be available on our Sites;
     
     
   • Export control information, such as your nationality, citizenship and country of residence, that allows us to determine your eligibility under export control regulations to receive information about certain technologies;
     
     
   • Transaction data, including inquiries about and orders for our products and services and details of payments to and from you;
     
     
   • Event registration information, including information you provide when filling in e-registration forms; and
     
     
   • Your feedback, including feedback from you about our Sites as well as our products and services generally.
   
   

   When you do not provide requested information, we may not be able to provide you the requested service or complete your transaction.

   
   

2. b) Information we collect about you. We collect certain information about your visit to our Sites, including:

   
   
   • Usage data, including information about how you use our Sites, what pages you view, the number of bytes transferred, the links you click, the materials you access, the date and time you access the Site, the website from which you linked to one of our Sites and other actions taken within the Sites; and
     
     
   • Technical data, such as your Internet Protocol (IP) address, your browser type and capabilities and language and your operating system.
   
   

   For information about the cookies we use on our Sites, please refer to the section entitled “Cookies” below.

   
   

3. c) Geo-location information. For certain Sites, with your express consent, we may collect the precise, real-time location (i.e., geo-location) of your mobile device. This information will be used only for purposes of facilitating your use of the Sites. The geo-location of your mobile device may be disclosed to our service providers who may process this information in connection with providing services on our behalf. Once you have consented to the collection of the precise, real-time location of your mobile device, you may adjust this consent by managing your Location Services preferences through the settings of your mobile device.

   
   

4. d) Information collected from third parties. In accordance with applicable law, we may collect personal information about you from third parties, such as social media websites/applications, which we may combine with the information we already hold about you in order to help us improve and customize our Sites to your preferences and for other purposes set forth in this Privacy Statement.

2) Our use of information

We may use the personal information collected via our Sites or when you contact us for purposes that include:

• Services and transactions. We may use your personal information to deliver services to you or carry out transactions you have requested, including, but not limited to, providing information on Company products or services you have purchased or otherwise use, registering purchased products, processing product orders, handling warranty claims, replacing product manuals, answering customer service requests and facilitating the use of our Sites.
  
  
• Administering and protecting our business and Sites. We may use your personal information to administer and protect our business and our Sites, including troubleshooting, system maintenance, support, reporting and hosting of data.
  
  

• Improving our business, Sites, products and services. We may use your personal information to perform business analyses or for other purposes that help us to develop and improve the quality of our business, Sites, products and services (including new products and services), for example, by customizing our Sites to your particular preferences or interests.
  
  

• Employment applications. In connection with a job application or inquiry, you may provide us with information about yourself, such as a resume/curriculum vitae, professional references, information about education and job background, and information about professional training and certifications. We and members of our group may use this information for the purpose of employment consideration, and as otherwise set forth in any separate privacy statement or other notice made available to in connection with your application.
  
  

• Research and analysis. We may use your personal information to conduct research and analysis to help us analyze your purchasing preferences, identify the products and services that best meet your requirements and measure the effectiveness of the advertising we serve you.
  
  
• Enforcement: We may use the personal information we collect in order to detect, prevent and respond to fraud, intellectual property infringement, violations of our terms and conditions, violations of law or other misuse of our Sites.
  
  

Where permitted by law, we may combine the information that we collect via our Sites with other information we hold about you (such as information about your use of our products and services) in order to offer you an improved and consistent customer experience when interacting with us or for other purposes set forth in this Privacy Statement.

3) The legal basis on which we process information

Where required by law, we will ensure there is a legal basis for the processing of your personal information. In most cases the legal basis will be that:

• the processing is necessary for the performance of the services we provide to you;
  
  
• the processing is necessary to comply with our legal obligations, including compliance with applicable laws, regulations, governmental and quasi-governmental requests, court orders or subpoenas;
  
  
• the processing is based on your consent to the processing of your personal information for one or more specified purposes (e.g. marketing); or
  
  
• the processing is necessary to meet our legitimate interests, for example to develop and improve our Sites, products and/or services for the benefit of our customers.
  

4) Anonymizing information

We do not anonymize your personal information to use for any purposes.

5) How long we keep information

The period during which we store your personal information varies depending on the purpose for the processing. For example, we store personal information needed to provide you with products and services, or to facilitate transactions you have requested, for so long as you are a customer of the Company. We store your personal information for marketing purposes until you have opted out of receiving further direct marketing communications in accordance with applicable law. If you submit an employment application via our Sites, we will retain details of your application as set forth in the privacy statement or other notice made available to you in connection with your application or as otherwise required by law. In all other cases, we store your personal information for as long as is needed to fulfill the purposes outlined in this privacy statement, following which time it is either anonymized (where permitted by applicable law), deleted or destroyed.

6) Disclosure of information

We may share your personal information with selected third parties in accordance with applicable law, including as set out below.

• Our group companies. We may share your personal information with our affiliates and group companies as reasonably necessary for the purposes set out in this Privacy Statement.
  
  
• Service providers. We may share your personal information with companies with which we have contracted to provide services on our behalf, such as hosting websites, conducting surveys, processing transactions, analyzing our Sites and performing analyses to improve the quality of our business, Sites, products and services. We require these service providers to protect the confidentiality of your personal information.
  
  

• Disclosure in connection with transactions. In connection with certain transactions, we may disclose some or all of your personal information to financial institutions, government entities and shipping companies or postal services involved in fulfillment of the transaction.
  
  

• Disclosures in connection with acquisitions or divestitures. Circumstances may arise where for strategic or other business reasons the Company decides to sell, buy, divest, merge or otherwise reorganize businesses in some countries. We may disclose information we maintain about you to the extent reasonably necessary to proceed with the negotiation or completion of a merger, acquisition, divestiture or sale of all or a portion of the Company’s assets.
  
  

• Disclosure for other reasons. We may disclose personal information if required or authorized to do so by law or in the good-faith belief that such action is necessary to comply with legal requirements or with legal process served on us, to protect and defend our rights or property or, in urgent circumstances, to protect the personal safety of any individual.
  

7) International transfers

We are a global company. By using or accessing our Sites or contacting us and giving your information to us, you acknowledge and agree that your personal information may be collected in only by our company which may be located in countries outside of your country or residence, including, but not limited to, the United States and India, in accordance with applicable law. Please be aware that the privacy protections and legal requirements, including the rights of authorities to access your personal information, in some of these countries may not be equivalent to those in your country of residence. However, we will take reasonable steps to protect your privacy and to provide a level of protection of personal information that is comparable to that of your country of residence.

Users Located in the European Economic Area (EEA)

Where required, we have put in place appropriate safeguards with our group companies, service providers, contractors, distributors and other business partners and agents to ensure that transfers of personal information outside the EEA are adequately protected. These safeguards typically comprise the EU Standard Contractual Clauses in accordance with Article 46(2) of the EU General Data Protection Regulation. For more information on the appropriate safeguards in place to protect your personal information, please contact us using the details at the end of this Privacy Statement.

8) Security

We are committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use or disclosure, including implementation of such security measures as may be required by applicable law. However, no information system can be 100% secure, so we cannot guarantee the absolute security of your personal information. Moreover, we are not responsible for the security of information you transmit to the Sites over networks that we do not control, including the Internet and wireless networks.

The safety and security of your personal information also depends on you. Where we have given you (or where you have chosen) a User ID and password to access the Sites, you are responsible for keeping those log-on credentials confidential and not revealing them to others.

9) Cookies and similar technologies

• What is a cookie?
  
  

  Cookies are text files containing small amounts of information which is downloaded to your hard disk or to your browser's memory when you visit one of our Sites. Cookies are useful because they help arrange the content and layout of our Sites and allow us to recognize those computers or other devices that have been to our Sites before. Cookies do many different jobs, such as allowing our Sites to remember your preference settings and helping us to enhance the usability and performance of our Sites and your experience using them.

  
  

  Our Sites also may contain electronic images known as web beacons – sometimes called single-pixel gifs – that allow us to count the number of users who have visited specific pages. We may include web beacons in promotional e-mail messages or newsletters in order to determine whether messages have been opened and acted upon.

  
  
• Categories of cookies and similar technologies that we use
  
  

  The type of cookie or similar technology that may be used on our Sites can be put into 1 of 4 categories: Strictly Necessary, Performance, Functionality & Profile and Advertising.

  
  
  1. 1. Strictly Necessary Cookies
     
     
  2. 2. Performance Cookies
     
     

     These cookies collect information about how you use our Sites, for example which pages you go to most often and if you get any error messages from certain pages. These cookies collect information that is used to improve how our Sites work. Without these cookies we cannot learn how our Sites are performing and make relevant improvements that could better your browsing experience. Examples of performance cookies that our Sites use include Google and Adobe Analytics (see further discussion below).

     
     
  3. 3. Functionality & Profile Cookies
     
     

     These cookies allow our Sites to store information that you provide such as your site language preferences and to store technical information useful for your interactions with our Sites. For instance, they remember your user ID and elements of your user profile. They also ensure that your experience using the Sites and our marketing efforts are relevant to you. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. These cookies will not be used to track your browsing activity on other websites.

     
     

     Without these cookies, a website cannot remember choices you have previously made or personalize your browsing experience. For example, we use a cookie to store your language preferences, which allows us to present you with product search results in the correct language, and we use a cookie to store your choice about the appearance of the cookie information banner that we display on our Sites. This cookie will help us remember your choice about the appearance of the cookie information banner when you subsequently visit the same site where you made your choice about the banner and any other Company sites with the same domain or the same top-level domain.

     
     

     Setting your cookie preference
     
     You may be asked to consent to our use of cookies as described in this Privacy Statement by way of a cookie information banner upon your first use of our Sites. You can usually modify your browser settings to decline cookies and you can withdraw your consent at any time by modifying the settings of your browser to reject or disable cookies. If you choose to decline cookies, you may not be able to fully experience the features of the Sites or other websites that you visit.

     
     Our use of web analytics
     
     We use industry standard web analytics to track visits to our sites. These analytics are provided by Google Analytics, Adobe Analytics, Facebook Pixels, Sitecore Analytics and Coveo (“Web Analytics Providers”). The information generated by the cookie about your use of our Sites (including your IP address) will be transmitted to and stored by our Web Analytic Providers on their servers. The Web Analytics Providers will use this information for the purpose of evaluating your use of our Sites, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. The Web Analytics Providers may also transfer this information to third parties where required to do so by law, or where such third parties process the information on their behalf.
     
     

     You may opt out of Google, Adobe or Facebook web analytics or otherwise control how these technologies are used when you visit our sites, by following the instructions here:

     
     

     Google Analytics Opt Out Link

     
     

     Adobe Analytics Opt Out Link

     
     

     Facebook Privacy Settings Link (you must be logged into your account)

10) Do Not Track

Some web browsers may transmit “do-not-track” signals to the Sites with which the user communicates. Because of differences in how web browsers incorporate and activate this feature, it is not always clear whether users intend for these signals to be transmitted, or whether they even are aware of them. We currently do not take action in response to these signals.

11) Your rights

You may have certain rights with respect to personal information about you that is collected through the Sites or when you contact us. If you are a resident of the EEA, the rights described below may apply to you. For other users, the rights that apply to you will depend on the laws of your country of residence. We will facilitate your exercise of the rights that apply to you in accordance with applicable law. For more information about your rights, please contact us using the contact details at the end of this Privacy Statement.

• Access : You may have the right to access, review and correct personal information collected through our Sites or when you contact us. In some cases, you can do this by going to the page on which you provided the information. You can help us to maintain the accuracy of your information by notifying us of any change to your mailing address, phone number or e-mail address.
  
  
• Object : YOU MAY BE ENTITLED TO OBJECT TO CERTAIN TYPES OF PROCESSING ACTIVITIES INVOLVING YOUR PERSONAL INFORMATION, INCLUDING WHERE WE ARE RELYING ON A LEGITIMATE INTEREST TO PROCESS YOUR PERSONAL INFORMATION OR WHERE WE ARE PROCESSING YOUR PERSONAL INFORMATION FOR DIRECT MARKETING. IN SOME CASES, WE MAY DEMONSTRATE THAT WE HAVE COMPELLING LEGITIMATE GROUNDS TO CONTINUE TO PROCESS YOUR PERSONAL INFORMATION IN WHICH CASE WE ARE NOT OBLIGED TO COMPLY WITH YOUR REQUEST.
  
  
• Erasure : You may be entitled to request the erasure of your personal information, for example, where the information is no longer necessary for the purposes for which they were collected.
  
  
• Restriction : You may be entitled to request that we restrict our processing of your personal information, for example, where the accuracy of the information is contested by you.
  
  
• Data portability : You may be entitled to receive and reuse your personal information for your own purposes. This is known as the right to data portability and, where applicable, requires us to move, copy or transfer your personal information from our systems to you or (where technically feasible) a third party chosen by you without affecting its usability.
  
  
• Consent: If you have provided your consent to the processing of your personal information, you may have the right to withdraw your consent at any time by contacting us using the contact details at the end of this Privacy Statement or, in the case of email marketing, by using the “unsubscribe” link in any of our marketing emails. This won’t affect the lawfulness of any processing up to that point.
  
  

We will respond to any requests from you to exercise your rights within the timeframes required by law. We may charge a fee to facilitate your request where permitted by law. To exercise any of your rights, please contact us using the contact details set out at the end of this Privacy Statement. We may take steps to verify your identity before taking action on a request. If you believe our processing of your personal information does not comply with data protection law, you can make a complaint to the supervisory authority in charge of overseeing compliance with data protection law in your jurisdiction. We would however appreciate the chance to address your concerns, so please feel free to contact us regarding any complaint you may have.

• Rights of California Residents
  The California Consumer Protection Act ("CCPA") protects a California resident's right to request access to or deletion of their personal information, with exceptions.


• The categories of data that we may use or share with third parties is described in this Privacy Policy, in section 1. Our collection of information (Personal data we collect), Section 2. Our use of information (How we use your personal data), and Section 6. Disclosure of Information (Who we may share your personal data with).

If you reside in California:

• you have the right to request that we disclose the Personal Data we collect, use, disclose, and “sell” about you over the past 12 months; and
• you have the right to request that we delete any of your Personal Data that we collected from you and retained, subject to certain exceptions.
• Once we receive and confirm your Consumer Privacy Information Request, we will delete (and direct our service providers to delete) your Personal Data from our records, unless an exception applies.

• As a California resident, you have the right to opt out of the sale of Personal Data.


• Specialty Software Group does not sell Personal Data for monetary value. However, the CCPA provides for a broad opinion of “sell” which can include sharing for non-monetary benefits and purposes.


• If you have a question, or wish to exercise your right to opt out of sharing your Personal Data, please:
  
  • complete the Consumer Privacy Information Request Form via the following link; or
    https://www.bidtracer.com/PrivacyInformationRequestForm?lang=en
  • contact us at [email protected]:

12) Children's information

We do not knowingly collect information from children and do not target or direct our Sites to children. The meaning of “children” is subject to the laws and regulations in the jurisdiction in which you are located.

13) Links to other websites

Our Sites may contain links to third-party websites, products and services. We have no liability or responsibility for those websites, products and services, their policies, or their collection or other processing of your personal information. The practices of those third parties with respect to information collected through their websites, products or services is governed by their own privacy policies. We encourage you to learn about the privacy policies of those third parties.

14) Additional Limits on Use of Your Google User Data

Notwithstanding anything else in this Privacy Policy, if you provide us access to data in connection with our email component connection to your Google Gmail component through Google API is subject to Additional Requirements for Restricted Scopes; our use of that data will be subject to these additional restrictions :

• Use of your data will be limited to providing or improving user-facing features that are prominent in the requesting application’s user interface.
  
  
• Data will only be transferred to others if: (1) necessary to provide or improve user-facing features that are prominent in the requesting application’s user interface; (2) as necessary to comply with applicable law or as part of a merger, acquisition, or sale of assets with notice to users.
  
  
• There will be no use or transfer of the data for serving ads, including retargeting, personalized, or interest-based advertising.
  
  
• Humans will not be allowed to read the data, unless:
  1. We first obtain your affirmative agreement for specific messages;
  2. It is necessary for security purposes (such as investigating a bug or abuse);
  3. It is necessary to comply with applicable law; or
  4. Our use is limited to internal operations and the data (including derivations) have been aggregated and anonymized.
• The restrictions above apply to the raw data obtained from Restricted Scopes and data aggregated, anonymized, or derived from them.
  
  

15) Changes to this Privacy Statement

We may occasionally update this Privacy Statement. When we do, we will revise the "last updated" date at the top and bottom of the Privacy Statement and take such additional steps as may be required by law

16) Contact us

If you have questions regarding this Privacy Statement or our handling of your personal information, would like to lodge a complaint, or wish to contact our Data Protection Officer, please contact us using the contact information listed below. We will promptly address your concern and strive to reach a satisfactory resolution.

Email :
[email protected]

Mailing Address :

Bidtracer Privacy
Specialty Software Group LLC
10412 N Baehr Road
Mequon, WI 53092